Hilop
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Privacy Policy

Last updated: August 20, 2025

Privacy & Legal

Table of Contents

1. Introduction

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services. By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Date of birth and gender
  • Medical history and health information
  • Prescription information and medication details
  • Billing and shipping addresses
  • shipping addresses
  • Lorem and shipping addresses
  • Billing addresses
  • Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website or use our app, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your consent)
  • Cookies and similar tracking technologies

2.3 Health Information

As a healthcare platform, we may collect sensitive health information including medical conditions, prescriptions, and treatment history. This information is protected under applicable health privacy laws and regulations.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our healthcare services
  • Processing prescriptions and medication orders
  • Communicating with you about your health and treatment
  • Improving our services and user experience
  • Ensuring compliance with healthcare regulations
  • Preventing fraud and ensuring security
  • Sending important updates and notifications

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Healthcare Providers: We may share your information with licensed healthcare professionals to provide medical services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Emergency Situations: In medical emergencies where immediate action is required

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Compliance with healthcare data protection standards
  • Employee training on data privacy and security

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Consent: Withdraw consent for data processing where applicable

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our services.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@hilop.com

Phone:+91 9998852888

13. Compliance with Laws

This Privacy Policy complies with applicable data protection laws and regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and other relevant healthcare privacy laws.

This privacy policy is effective as of the date listed above and applies to all users of Hilop Health services.