Privacy Policy

Who we are

Our website address is: https://hilop.com/

HILOP PVT LTD  - Privacy Policy

Welcome to our Hilop website. At  Hilop we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or use our services related to hair and skin care products.

By providing us with your personal data when using the Site, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Site. Before you submit any personal data to Hilop through the Site, please review this Privacy Policy carefully, and contact us at Hilop.com if you have any questions.

Hilop does not make any representations concerning the privacy practices or policies or terms of use of such third-party service providers.

Hilop uses Shopify to power its online store and the personal information of the customer may be shared with Shopify. Additionally, we may set out the link to the privacy policy of Shopify.

1. How We Collect and Use Your Personal Information

We collect the following types of information:

Information You Provide Directly :

Account Registration: When you create an account, we collect your name, email address, password, and optionally, your phone number.

Purchase Information: When you make a purchase, we collect your shipping address, billing address, payment information (credit card details are processed securely by our payment processor), and order details.

Customer Support: When you contact us for support, we may collect your name, email address, phone number, and any other information you provide to assist you.

Product Reviews & Feedback: If you leave a product review or provide feedback, we collect that information along with your name or chosen username.

Marketing Preferences: When you subscribe to our newsletters or marketing communications, we collect your email address and preferences.

Information Collected Automatically :

Website Usage Data: We collect information about how you use our website, including your IP address, browser type, device identifiers, operating system, pages you visit, the time and date of your visit, and the links you click.

Cookies and Similar Technologies: We use cookies and similar technologies to collect data about your browsing behavior on our website, for website functionality, analytics, and personalization.

Information From Third Parties :

Social Media: If you choose to log in using a social media account (e.g., Facebook, Instagram), we may collect your name and email address from that platform, based on your privacy settings.

Analytics Providers: We may receive aggregated and anonymized data about user demographics and website usage from our third-party analytics providers.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Processing and Fulfillment: To process your orders, ship your products, and provide updates on your order status.

Account Management: To manage your user account, maintain your order history, and facilitate future purchases.

Customer Service and Support: To respond to your inquiries, address your concerns, and provide technical assistance.

Marketing Communications: To send you newsletters, promotions, special offers, and product updates (if you have opted-in to receive such communications).

Website Improvement: To analyze website usage patterns, improve our website's functionality and performance, and enhance the user experience.

Product Development: To better understand our customers’ hair care needs and develop new products and services.

Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Your Choices and Rights

You have the following rights regarding your personal information:

Access : You have the right to request access to the personal information we hold about you.

Correction : You have the right to request that we correct any inaccurate or incomplete information.

Deletion : You have the right to request the deletion of your personal information, subject to certain exceptions.

Opt-Out of Marketing : You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us.

Withdraw Consent : You can withdraw your consent to our processing of your data (where applicable) at any time.

Manage Cookies : You can manage your cookie preferences through your browser settings.

To exercise these rights, please contact us at info@hilop.com.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Secure Server Hosting: Hosting your data on secure servers and using secure connections (HTTPS).

Encryption: Using encryption to protect your sensitive data during transmission.

Access Controls: Restricting access to your information to authorized personnel only.

Regular Security Updates: Regularly updating our systems and software to address vulnerabilities.

While we strive to protect your personal information, no method of transmission over the internet is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies, such as pixel tags and web beacons, to enhance your browsing experience, collect information about your browsing behavior, and improve our website functionality. You can manage your cookie preferences through your browser settings. Please refer to our Cookie Policy [link to cookie policy if you have one] for more detailed information.

6. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected information from a child under 16, please contact us immediately, and we will take steps to remove that information.

7. International Data Transfers

Your personal information may be processed and stored on servers located outside of your country, including countries that may not have the same level of data protection as your country. In such cases, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HILOP PVT Ltd.
Email : info@hilop.com
Phone Number - 99988-52888

  • Important Notes:
  • Legal Review: Have a legal professional review this policy to ensure it meets all legal requirements in your jurisdiction.
  • Cookie Policy: If you use cookies, include a link to your comprehensive cookie policy for more detail.
  • Specific Third-Party Names: While the above template mentions common categories, you should specifically list the names of your third-party service providers, analytics providers, and marketing partners if possible.
  • Regular Updates: Periodically review your policy to make sure it is still accurate.

This privacy policy should give you a robust starting point for your hair and skin care products website. Remember to tailor it to your specific business practices and seek legal advice for compliance.